Accessibility Statement

1. Our Commitment to Accessibility

At CCW Hub, we believe that everyone deserves equal access to quality firearms training and education. We are committed to making our platform usable by all people, regardless of ability or technology.

Our accessibility efforts are guided by the principles of:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive
• Operable: User interface components and navigation must be operable by all users
• Understandable: Information and operation of the user interface must be understandable
• Robust: Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies

2. Accessibility Standards

CCW Hub aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.

2.1 WCAG 2.1 Level AA Compliance

We strive to meet the following WCAG 2.1 Level AA success criteria:

• Text Alternatives: Providing alt text for images and non-text content
• Adaptable Content: Content that can be presented in different ways without losing information
• Distinguishable: Making it easy to see and hear content, including color contrast requirements
• Keyboard Accessible: All functionality available via keyboard
• Enough Time: Users have adequate time to read and use content
• Navigable: Clear navigation and ways to find content
• Readable: Text content is readable and understandable
• Predictable: Web pages appear and operate in predictable ways
• Input Assistance: Helping users avoid and correct mistakes

2.2 Additional Standards

In addition to WCAG 2.1, we follow best practices from:

• Section 508: US federal accessibility standards for electronic and information technology
• ADA Title III: Americans with Disabilities Act requirements for public accommodations
• ARIA: Accessible Rich Internet Applications specifications for dynamic content

3. Accessibility Features

Our platform includes the following accessibility features:

3.1 Keyboard Navigation

• All interactive elements can be accessed using keyboard-only navigation
• Tab order follows a logical, predictable sequence
• Skip navigation links allow users to bypass repetitive content
• Focus indicators clearly show which element is currently selected
• Keyboard shortcuts are available for common actions

3.2 Screen Reader Support

• Semantic HTML structure for proper screen reader interpretation
• ARIA labels and landmarks for complex interactive components
• Descriptive alt text for all meaningful images
• Form labels properly associated with input fields
• Status messages announced to screen reader users

3.3 Visual Accessibility

• Color Contrast: Text meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text)
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Color Independence: Information is not conveyed by color alone
• Focus Indicators: Clear visual indicators for focused elements
• Consistent Layout: Predictable, consistent navigation and page structure

3.4 Motor Accessibility

• Large Touch Targets: Interactive elements are at least 44x44 pixels for easy touch/click
• No Time Limits: Users are not rushed to complete actions
• Error Prevention: Confirmations for destructive actions
• Undo/Redo: Ability to reverse accidental actions

3.5 Cognitive Accessibility

• Clear, concise language and instructions
• Consistent navigation and terminology throughout
• Error messages that clearly explain the issue and how to fix it
• Multi-step processes broken into manageable chunks
• Help text and tooltips available where needed

4. Testing and Evaluation

We regularly test and evaluate the accessibility of our platform using:

4.1 Automated Testing

• axe DevTools: Automated accessibility testing during development
• Lighthouse: Google's automated auditing tool for web pages
• WAVE: Web Accessibility Evaluation Tool for identifying issues

4.2 Manual Testing

• Keyboard-only navigation testing
• Screen reader testing with NVDA, JAWS, and VoiceOver
• Color contrast verification
• Testing with browser zoom at 200%
• Mobile accessibility testing on iOS and Android

4.3 User Testing

We conduct usability testing with users who have disabilities to identify real-world accessibility barriers and gather feedback for improvements.

5. Known Limitations and Ongoing Work

While we strive for full accessibility, we acknowledge the following known limitations that we are actively working to address:

5.1 Current Limitations

• Third-Party Content: Some instructor-uploaded images may lack proper alt text. We are educating instructors on accessibility best practices.
• Legacy PDF Documents: Older PDF certificates may not be fully accessible. We are working to remediate these documents.
• Video Captions: Some instructor-provided videos may not have captions. We are requiring captions for all new video content.
• Complex Data Tables: Some analytics tables may be difficult to navigate with screen readers. We are improving table markup and structure.

5.2 Mobile App Considerations

We are developing native mobile applications and are committed to ensuring they meet iOS and Android accessibility standards, including:

• VoiceOver support (iOS)
• TalkBack support (Android)
• Dynamic type support for text scaling
• High contrast mode compatibility

6. Feedback and Assistance

We welcome your feedback on the accessibility of CCW Hub. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please include:

• The URL or page where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

We will respond to accessibility feedback within 2 business days and strive to resolve issues within 30 days, depending on complexity.

6.1 Alternative Access

If you encounter content that is not accessible, please contact us for alternative formats or assistance:

• Alternative text formats for documents
• Accessible versions of instructor profiles
• Phone support for booking classes
• Assistance navigating the platform

7. Ongoing Improvements

Accessibility is an ongoing commitment. We continuously work to improve the accessibility of our platform through:

7.1 Development Practices

• Incorporating accessibility reviews in our design and development process
• Training our team on accessibility best practices
• Using accessible component libraries and frameworks
• Regular code reviews with accessibility checklists

7.2 Regular Audits

• Quarterly accessibility audits of the entire platform
• Annual third-party accessibility assessments
• Automated accessibility testing in our CI/CD pipeline
• User testing with people who have disabilities

7.3 Feature Development

All new features and updates are designed with accessibility in mind from the start. We follow an "accessibility-first" approach to ensure that features are usable by everyone from day one.

7.4 Community Engagement

We actively engage with the accessibility community to:

• Learn about emerging accessibility needs and technologies
• Participate in accessibility forums and working groups
• Stay informed about updates to WCAG and other standards
• Advocate for accessibility in the firearms training industry