Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide a better user experience.

Cookies can be "persistent" (remain on your device until deleted or expire) or "session" (deleted when you close your browser). They can also be "first-party" (set by CCW Hub) or "third-party" (set by external services we use).

Similar Technologies

In addition to cookies, we may use other tracking technologies such as:

• Web Beacons (Pixels): Tiny graphics embedded in web pages or emails that allow us to track page views or email opens
• Local Storage: Browser-based storage that allows us to store data locally on your device
• Session Storage: Temporary storage that is cleared when you close your browser
• SDKs: Software development kits that enable certain functionalities in our mobile applications

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

2.1 Essential Operations

• Authenticate users and maintain login sessions
• Remember your account settings and preferences
• Enable core platform functionality (booking, payments, messaging)
• Prevent fraud and enhance security
• Comply with legal requirements and safety regulations

2.2 Performance and Analytics

• Analyze how users interact with our platform
• Understand which features are most popular
• Identify and fix technical issues
• Measure the effectiveness of our marketing campaigns
• Improve platform performance and user experience

2.3 Personalization

• Remember your location and search preferences
• Show you relevant class recommendations
• Customize content based on your interests
• Provide a tailored user experience

2.4 Marketing and Advertising

• Display targeted advertisements based on your interests
• Measure the effectiveness of advertising campaigns
• Retarget users who have visited our platform
• Track conversions and user acquisition sources

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled without breaking core functionality.

3.2 Performance Cookies

These cookies help us understand how users interact with our platform so we can improve it.

3.3 Functional Cookies

These cookies remember your preferences and settings to provide a more personalized experience.

3.4 Marketing Cookies (Optional)

These cookies track your browsing activity to deliver relevant advertisements. You can opt out of these cookies.

4. Third-Party Cookies

We use several trusted third-party services that may set their own cookies on your device:

4.1 Authentication & Security

• Clerk: User authentication and identity verification. Privacy Policy

4.2 Payment Processing

• Stripe: Secure payment processing and fraud detection. Privacy Policy

4.3 Analytics

• Google Analytics: Website traffic and user behavior analysis. Privacy Policy
• Vercel Analytics: Performance monitoring and real user metrics. Privacy Policy

4.4 Advertising (Optional)

• Google Ads: Targeted advertising and retargeting. Privacy Policy
• Facebook Pixel: Social media advertising and conversion tracking. Privacy Policy

We do not control third-party cookies. Please review the privacy policies of these services to understand how they use cookies and collect data.

5. Managing Cookie Preferences

5.1 Cookie Consent Manager

When you first visit CCW Hub, you'll see a cookie consent banner allowing you to accept or customize which cookies you allow. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

5.2 Browser Settings

You can control and delete cookies through your browser settings. Most browsers allow you to:

• View and delete cookies stored on your device
• Block all cookies or only third-party cookies
• Receive a notification when cookies are being set
• Clear cookies when you close your browser

Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.3 Opt-Out Tools

You can opt out of certain types of tracking:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Digital Advertising Alliance: https://optout.aboutads.info/
• Network Advertising Initiative: https://optout.networkadvertising.org/

5.4 Do Not Track

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we may implement this in the future as standards develop.

5.5 Impact of Blocking Cookies

Please note that blocking or deleting certain cookies may impact your ability to use CCW Hub:

• You may not be able to log in or stay logged in
• Some features may not work properly
• Your preferences and settings may not be saved
• You may see less relevant content and advertisements

Strictly necessary cookies cannot be disabled as they are essential for the platform to function.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Displaying a prominent notice on our platform
• Sending an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

7. Contact Us

If you have questions or concerns about our use of cookies, please contact us:

For more information about how we handle your personal data, please review our Privacy Policy.